Relentless competition requires customer remote services in almost any business. This approach allows companies to make their interaction with clients maximally efficient. On the other hand, the security level of transactions you perform tends to reduce. Thus, it is impossible to make sure that a customer is the person they claim to be.
VoiceKey software applies the latest technologies for secured customer verification and personal data protection. It is based on voice biometrics technologies as voice becomes the most reliable way of user verification in terms of remote services. This is the only attribute that cannot be stolen or counterfeited.
The VoiceGridTM RT application is designed for speaker identification. The system allows sorting all the records in accordance with target speakers’ voice samples. The minimal configuration allows investigators to process up to 10,000 incoming recordings per day against a list of up to 100 targets.
The VoiceGridTM RT voice matching, along with the entire VoiceGridTM product line, uses STC exclusive analysis tools, including processing, segmentation, feature extraction and identification of voice samples.
Networked 1:N search and voice data management solution with unlimited database size and unlimited web client workstation connectivity. Distributed processing and WAN architecture designed for large city, county, state or national system deployments.
VoiceGrid X is an essential solution for security staff:
VoiceGrid X enables you to significantly enhance analysis of audio recordings. VoiceGrid X processes speaker voices in recordings and automatically skips audio files without specified voice features. Release your call center agents from time-consuming work with VoiceGrid X.
Gnome-Nano II is a subminiature digital stereo voice-recorder which is a professional sound recording unit providing high-quality mono and stereo recording of speech signals.
The recorder provides high-quality recording of speech signals in various situations and can be used to record conversations, meetings and interviews indoor and outdoor, including cases with difficult acoustic conditions.
Gnome-P II Portable Digital Recorder is a professional sound recording unit providing high-quality mono and stereo speech signal recording under
difficult acoustic conditions.
Its extra small dimensions and weight, as well as user-friendly control, make it usable for a wide range of customers and enable recording speech signals both indoors and outdoors.
The newest stereo digital voice recorder in the product range, incorporating all the feature advantages of the Gnome product line but utilizing a modified case as well as providing unique functionality and capabilities.
Whether you’re a new user or a professional audio expert, Sound Cleaner II audio restoration software has the necessary tools for a full range of noise suppression and speech enhancement tasks.
Sound Cleaner II, with its newly overhauled user interface, gives you high-performance intuitive tools for best results. Powerful noise filters and other special features help you deliver results faster than ever.
The ANF II produces professional results while being intuitive and easy-to-use, requiring no special knowledge in digital sound processing. Adaptive noise filters yield immediate results and allow adjustments to be instantly audible.
All settings and controls can be adjusted via the front panel of the device, remotely via web-interface, or from the computer via USB cable.
This efficient and reliable solution for voice and call recording is perfect for both small enterprises and entities with multiple branches.
Recording is performed from the following sources:
Reliable and flexible call and screen recording solution that helps to manage performance of front office staff, increase service level and improve the quality of customer care.
Available in various configurations, it can be easily tailored to meet customers’ requirements.